Exchange Policy

Ada Street do not refund money for items unless faulty.

If you have mistakenly purchased the wrong product you may be able to return it within 2 days for an exchange product to the same value. Returned products MUST be stored at or below 24C. Returned items must be in perfect unopened condition and must not be damaged or marked in any way.

Ada Street reserve the right to accept or decline any return at the discretion of the staff member based on the individual case.

No refunds are given based on an individuals reaction to a product so please check the ingredient list carefully.

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